Orders & Shipping



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If you want an instant 10% off your order today, be sure to click on the "Get 10% Off" button at the top of this page to subscribe to my newsletter.  Don't worry, I won't send you a newsletter more than once a month, but what you will get is an additional 15% off during your birthday month.  Now, what can be better than your own private sale?

I understand you want your order fast, so I usually ship most patterns the same day, but always by the next business day.  If you order over a weekend or during a holiday, your order will ship out promptly on Monday (or the next working day, whichever is soonest).  If the actual cost to ship is substantially less than what you paid during checkout, or if I can combine your order into fewer packages, I will refund you the difference.

If you order hand-dyed wool or a kit that contains hand-dyed wool, it is painstakingly dyed in small batches for good quality control, so it may take up to a week before I finish processing your order.  It may not take that long to process your wool, but please remember each order is individually loved and made by hand! Once your order is ready, I ship by whatever method you choose when you check out through the shopping cart.

If you live outside the continental United States, then we're both stuck with international shipping, which is a bit more expensive and can take ten days for or longer, depending on the mood of the postal service and international customs regulations.



How to Pay for Your Order


Neither of us wants to worry about identity theft, so I always recommend using Paypal for your purchases, because your information is safe and highly-encripted.  If Paypal is not your thing, you can also finish your order by credit or debit card or by money order or personal check.

If you have trouble with the shopping cart or any other problems with checkout, just give me a call or email me and I can take your order personally.  If I am not at my worktable, I will be sure to call you back.  In other words, I want to make it as easy as possible for you to get your order with a minium of hassle!

Melanie Pinney and American Pie Designs
11132 Tioga, Boise, Idaho 83709
(208) 870-9118
Email:
melanie@americanpiedesigns.com
 

 

 
 

 

 
 

 

 
 

 

 
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